digital feedback Archives - Mopinion https://mopinion.com/tag/digital-feedback/ Customer Feedback Intelligence For Digital Enterprises Wed, 10 Sep 2025 14:10:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 Voice of the Customer Template https://mopinion.com/voice-of-the-customer-template/ https://mopinion.com/voice-of-the-customer-template/#respond Wed, 20 Aug 2025 12:21:03 +0000 https://mopinion.com/?p=98092 A Voice of the Customer (VoC) template is a structured, systematic way to capture, organise, and act on feedback so every decision is guided by real customer insight, not assumptions. Done right, it’s the difference between a product that fails and one that drives loyalty, advocacy, and measurable growth. Imagine this: you’ve just launched a […]

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]]> https://mopinion.com/voice-of-the-customer-template/feed/ 0 Online Surveys 101: Everything you need to know https://mopinion.com/surveys/ https://mopinion.com/surveys/#respond Fri, 01 Aug 2025 07:09:31 +0000 https://mopinion.com/?p=87231 Surveys, surveys, surveys, They’re all the hype among digital organisations today. In fact, the use of online surveys has witnessed a substantial surge in recent years. Over 80% of businesses employ this method to collect feedback and make data-driven decisions. Not only is it a quick and effective way to gather relevant data from your […]

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]]> https://mopinion.com/surveys/feed/ 0 How to collect website feedback https://mopinion.com/website-feedback/ https://mopinion.com/website-feedback/#respond Fri, 01 Aug 2025 07:00:14 +0000 https://mopinion.com/?p=87996 Collecting website feedback and developing a voice of the customer program has many benefits: From improving user experience and customer loyalty to boosting your conversion rate. However, there isn’t a clear-cut way to give your website visitors a voice the best approach isn’t one-size-fits-all. It all depends on your goals. Considering websites are often the […]

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]]> https://mopinion.com/website-feedback/feed/ 0 7 Alternatives to GetFeedback CX and Digital https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/ https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/#respond Mon, 21 Jul 2025 07:51:05 +0000 https://mopinion.com/?p=86778 If you are here, you are probably looking for competitors or alternatives to GetFeedback. GetFeedback is a customer experience and survey platform that helps collect and analyse feedback from its customers. Sounds familiar, right?! Updated: August 2025 First things first: What does GetFeedback offer? Well, they have multiple products and services, like a CX platform […]

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]]> https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/feed/ 0 Webinar summary: 5 Ways to Turn Feedback Data into CX Gold https://mopinion.com/summary-5-ways-to-turn-feedback-data-into-cx-gold/ https://mopinion.com/summary-5-ways-to-turn-feedback-data-into-cx-gold/#respond Wed, 16 Jul 2025 11:57:31 +0000 https://mopinion.com/?p=97412 Picture this: You’ve kick-started your digital feedback strategy, put your first forms live, and data is starting to pour in. Great! But now what? How do you turn that raw data into actionable insights that will positively impact your business? This was the topic for our last webinar, ‘5 ways to turn feedback data into […]

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]]> https://mopinion.com/summary-5-ways-to-turn-feedback-data-into-cx-gold/feed/ 0 7 Digital Customer Feedback Form Templates and Examples https://mopinion.com/customer-feedback-form-templates-and-examples/ https://mopinion.com/customer-feedback-form-templates-and-examples/#respond Wed, 16 Jul 2025 10:46:21 +0000 https://mopinion.com/?p=89060 We all know the benefits of collecting customer feedback. It helps you figure out how happy your customers are, it can weed out bugs in your system and improve the content on your website. Ultimately, it contributes to building a better product or service. All feedback forms were, however, not created equal, which is why […]

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]]> https://mopinion.com/customer-feedback-form-templates-and-examples/feed/ 0 5 Mobile App Feedback Examples from Leading Brands https://mopinion.com/app-feedback-examples/ https://mopinion.com/app-feedback-examples/#respond Thu, 01 May 2025 12:11:45 +0000 https://mopinion.com/?p=96067 When you think about mobile app feedback, you might not be entirely sure what it really means. Don’t worry — we’re here to break it down for you with real app feedback examples. What is App Feedback? In simple terms, app feedback is what users think about your app, including their thoughts, suggestions and experiences. […]

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]]> https://mopinion.com/app-feedback-examples/feed/ 0 Best Online Survey Software and Questionnaire Tools in 2025 https://mopinion.com/best-online-survey-software/ https://mopinion.com/best-online-survey-software/#respond Fri, 17 Jan 2025 07:00:35 +0000 https://mopinion.com/?p=11172 Since the emergence of customer feedback, online survey software and questionnaire tools have evolved into something entirely different. Having started as a solution more in the realm of traditional survey tools with long lists of questions and anonymous respondents, online survey software have managed to stay ‘in fashion’ among online marketers. This ongoing popularity is, […]

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]]> https://mopinion.com/best-online-survey-software/feed/ 0 Deployment Versioning: Track changes, revert and test with ease https://mopinion.com/deployment-versioning/ https://mopinion.com/deployment-versioning/#respond Thu, 14 Nov 2024 08:52:45 +0000 https://mopinion.com/?p=94427 Has one of your colleagues ever accidentally modified the settings of how your feedback forms are published, causing them to stop working correctly? It happens, especially when multiple co-workers share access to the same setup. Enter Deployment Versioning – Troubleshooting made painless! This new Mopinion feature allows you to easily track any changes made to […]

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]]> https://mopinion.com/deployment-versioning/feed/ 0 Top 15 Digital Customer Experience (CX) Solutions https://mopinion.com/digital-customer-experience-cx-solutions/ https://mopinion.com/digital-customer-experience-cx-solutions/#respond Tue, 04 Jun 2024 08:53:32 +0000 https://mopinion.com/?p=37242 These days our online customers are the ones calling the shots. And they’re doing it by placing more and more weight on the digitalcustomer experience (CX) when it comes to choosing you or your competitor. In fact, according to a report released by Salesforce, ‘the majority of global customers (54%) believe companies should expand customer […]

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