ux & design experts Archives - Mopinion https://mopinion.com/tag/ux-and-design-experts/ Customer Feedback Intelligence For Digital Enterprises Wed, 03 Sep 2025 09:37:50 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 Top 20 Customer Journey Mapping Tools in 2025: An Overview https://mopinion.com/top-20-customer-journey-mapping-tools-an-overview/ https://mopinion.com/top-20-customer-journey-mapping-tools-an-overview/#respond Tue, 18 Mar 2025 08:00:23 +0000 https://mopinion.com/?p=12784 Customer expectations are higher than ever. Customers demand excellent service and anyone who fails in delivering a smooth online customer experience will lose customers right on the spot. This means that you have to step up and stand out to beat your competitors. It’s time to gain ground by optimising the customer journey. Each customer […]

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]]> https://mopinion.com/top-20-customer-journey-mapping-tools-an-overview/feed/ 0 The Best User Experience Tools – An Overview https://mopinion.com/the-best-user-experience-ux-tools-an-overview/ https://mopinion.com/the-best-user-experience-ux-tools-an-overview/#respond Fri, 19 Jul 2024 05:00:43 +0000 https://mopinion.com/?p=8860 Have you ever looked at your web statistics and found that your bounce rates are high and your conversion rates are low? You know that this isn’t a good sign, but you have no idea why it’s happening or how to fix it. So what now? What you need is insights into why your customers […]

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]]> https://mopinion.com/the-best-user-experience-ux-tools-an-overview/feed/ 0 Here’s why UX Designers Need User Feedback… https://mopinion.com/why-ux-designers-need-user-feedback/ https://mopinion.com/why-ux-designers-need-user-feedback/#respond Wed, 22 May 2024 07:31:06 +0000 https://mopinion.com/?p=16678 UX design is all about providing your users with the information they’re looking for, and doing so in the cleanest and most intuitive way possible. However, in order to do this successfully, UX designers must understand how their visitors experience the website or mobile app; a task which can get a little sticky if they […]

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]]> https://mopinion.com/why-ux-designers-need-user-feedback/feed/ 0 Mobile UX: Why Collecting In-App Feedback is Important https://mopinion.com/mobile-ux/ https://mopinion.com/mobile-ux/#respond Tue, 07 May 2024 09:06:56 +0000 https://mopinion.com/?p=13666 Brought on by the steady rise in mobile users and usage worldwide, mobile user experience (or Mobile UX) has become a major focal point for many digital marketers. It essentially encompasses how customers experience a mobile app while they’re active in the app itself. With the goal of offering a smooth and user-friendly UX, mobile […]

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]]> https://mopinion.com/mobile-ux/feed/ 0 Integrating feedback into your UX problem statements https://mopinion.com/how-to-integrate-feedback-into-ux-problem-statement/ https://mopinion.com/how-to-integrate-feedback-into-ux-problem-statement/#respond Wed, 05 Oct 2022 10:04:45 +0000 https://beta-site.mopinion.com/?p=78105 UX Designers and UX Researchers have only one wish. And that is that their products are designed for solving the right problem for their users. Interestingly enough, many UX design teams start their research with little direction as to what problem they want to solve. And without effectively defining the problem, their design often misses […]

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]]> https://mopinion.com/how-to-integrate-feedback-into-ux-problem-statement/feed/ 0 Inside Mopinion: Powering UX Design with Feedback https://mopinion.com/ux-feedback/ https://mopinion.com/ux-feedback/#respond Wed, 02 Mar 2022 07:43:48 +0000 https://mopinion.com/?p=49176 User experience and feedback. Like many other great combos, one truly cannot survive without the other. UX design is all about providing your users with the information they’re looking for, and doing so in the simplest and most intuitive way possible. Naturally, there are many ways to go about designing a user experience, though, arguably, […]

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]]> https://mopinion.com/ux-feedback/feed/ 0 5 Best User Experience (UX) Books to Cozy up with this Winter https://mopinion.com/best-user-experience-ux-books-this-winter/ https://mopinion.com/best-user-experience-ux-books-this-winter/#respond Thu, 14 Nov 2019 07:29:43 +0000 https://mopinion.com/?p=27961 Winter is coming, which means it’s time cozy up by the fire, grab some hot cocoa and get lost in that book you’ve been meaning to dive into. For UX Designers, this is a good opportunity to catch up on some design-specific reading. There are plenty of resources out there that will give you a […]

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]]> https://mopinion.com/best-user-experience-ux-books-this-winter/feed/ 0 The 10 Hottest User Experience (UX) Blogs You Should Be Following https://mopinion.com/hottest-user-experience-ux-blogs/ https://mopinion.com/hottest-user-experience-ux-blogs/#respond Wed, 16 Oct 2019 07:13:54 +0000 https://mopinion.com/?p=26953 Face it. Even if you believe yourself to be the world’s most creative designer or developer, we’re all in need of some inspiration every now and then. We like to call this, ‘having a mindset for growth’. And one of the best places to find this inspiration as well as stay ahead of the latest […]

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]]> https://mopinion.com/hottest-user-experience-ux-blogs/feed/ 0 Top 20 Best Usability Testing Tools: An Overview https://mopinion.com/best-usability-testing-tools/ https://mopinion.com/best-usability-testing-tools/#respond Thu, 04 Jul 2019 07:49:33 +0000 https://mopinion.com/?p=23272 Usability is all about presenting information and choices in a clear and concise manner that will ultimately gain the trust of your customers. Unfortunately, poor usability is quite common among online businesses. So common in fact that nearly 70% of businesses fail because of it. That is why usability testing is so critical in this […]

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]]> https://mopinion.com/best-usability-testing-tools/feed/ 0 A Guide to Psychology Principles in UX Design https://mopinion.com/guide-to-psychology-principles-in-ux-design/ https://mopinion.com/guide-to-psychology-principles-in-ux-design/#respond Tue, 02 Jul 2019 07:48:20 +0000 https://mopinion.com/?p=23140 Have you ever wondered why your users don’t interact with your product the way you were expecting them to? It might be because you may not understand how to use different psychology principles to design your products to elicit specific responses and actions from your users. Your customers are driven by emotions when they are […]

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