tips and tricks Archives - Mopinion https://mopinion.com/tag/tips-and-tricks/ Customer Feedback Intelligence For Digital Enterprises Wed, 03 Sep 2025 09:30:17 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 10 Tips to Improve Customer Feedback Analysis https://mopinion.com/10-tips-to-improve-effective-customer-feedback-analysis-and-drive-online-sales/ https://mopinion.com/10-tips-to-improve-effective-customer-feedback-analysis-and-drive-online-sales/#comments Mon, 02 Jun 2025 07:37:15 +0000 http://mopinion.com/?p=4826 Previously, we’ve spoken about increasing online sales with customer feedback and how to collect the right feedback, at the right place in the funnel. However, it is also vital to take this one step further and conduct customer feedback analysis. By thoroughly analysing your feedback data, you will start to uncover the valuable insights which […]

The post 10 Tips to Improve Customer Feedback Analysis appeared first on Mopinion.

]]> https://mopinion.com/10-tips-to-improve-effective-customer-feedback-analysis-and-drive-online-sales/feed/ 3 Customer Satisfaction Survey Questions & Tips https://mopinion.com/customer-satisfaction-survey/ https://mopinion.com/customer-satisfaction-survey/#respond Wed, 28 May 2025 07:30:43 +0000 https://mopinion.com/?p=86471 From fostering repeat business and generating positive word-of-mouth referrals to bolstering a company’s reputation in an increasingly competitive market, customer satisfaction (CSAT) is the driving force that propels businesses towards sustained growth and prosperity. After all, when customers feel genuinely satisfied, not only does this signal a job well done, but it also translates into […]

The post Customer Satisfaction Survey Questions & Tips appeared first on Mopinion.

]]> https://mopinion.com/customer-satisfaction-survey/feed/ 0 5 Essential Types of User Experience Testing Tools https://mopinion.com/types-of-user-experience-testing-tools/ https://mopinion.com/types-of-user-experience-testing-tools/#respond Wed, 03 Jul 2024 07:00:41 +0000 https://mopinion.com/?p=11565 User Experience (UX) is somewhat of an ambiguous term. After all, how do you determine what is good UX and what is bad UX? Where do ‘they’ draw the line? And how do you know if you’ve got things under control? Offering a superior digital user experience is becoming increasingly important among businesses and customers […]

The post 5 Essential Types of User Experience Testing Tools appeared first on Mopinion.

]]> https://mopinion.com/types-of-user-experience-testing-tools/feed/ 0 Maximise your digital experience with Mopinion & Contentsquare https://mopinion.com/maximise-your-digital-experience-with-mopinion-contentsquare/ https://mopinion.com/maximise-your-digital-experience-with-mopinion-contentsquare/#respond Thu, 09 Nov 2023 13:02:21 +0000 https://mopinion.com/?p=87704 The Digital Experience Awards 2023 took place on November 30th and was hosted by our partner, Digital Experience Analytics platform Contentsquare. The créme de la créme of digital experiences were celebrated and it was certainly a night to remember. In light of these festivities, and as proud sponsor of the event, we’d like to take […]

The post Maximise your digital experience with Mopinion & Contentsquare appeared first on Mopinion.

]]> https://mopinion.com/maximise-your-digital-experience-with-mopinion-contentsquare/feed/ 0 6 best survey examples from real brands https://mopinion.com/6-best-survey-examples-from-real-brands/ https://mopinion.com/6-best-survey-examples-from-real-brands/#respond Wed, 25 Oct 2023 11:33:48 +0000 https://mopinion.com/?p=87349 According to Gartner, 95% of businesses collect customer feedback in some form. This is only natural! It is, after all, a tried and true method of improving several aspects of a business. User experience, customer satisfaction, the sales funnel. The list can easily go on. One of the most common ways (and best, in our […]

The post 6 best survey examples from real brands appeared first on Mopinion.

]]> https://mopinion.com/6-best-survey-examples-from-real-brands/feed/ 0 Product Update: new design options, new app preview mode and more https://mopinion.com/product-update-new-design-options/ https://mopinion.com/product-update-new-design-options/#respond Fri, 13 Oct 2023 08:29:51 +0000 https://mopinion.com/?p=87086 We have a brand new product update for you, packed with new additions and fixes, including new design options, a new app preview mode and extra access settings. Check it out! Custom Background Colour for Web Feedback Forms Want to take your form design(s) one step further? Now you can easily adjust the background colour […]

The post Product Update: new design options, new app preview mode and more appeared first on Mopinion.

]]> https://mopinion.com/product-update-new-design-options/feed/ 0 How to Create Free Online Surveys: Tips & Tools https://mopinion.com/how-to-create-free-online-surveys/ https://mopinion.com/how-to-create-free-online-surveys/#respond Tue, 26 Sep 2023 07:29:40 +0000 https://mopinion.com/?p=15828 Choosing to survey people is quite simple. But creating one? That’s another story. Believe it or not, there is a true science to creating online surveys. And I know what you’re thinking…The surveys you’ve taken in the past may have seemed simple at first glance and well, quite frankly they should be. But in reality […]

The post How to Create Free Online Surveys: Tips & Tools appeared first on Mopinion.

]]> https://mopinion.com/how-to-create-free-online-surveys/feed/ 0 7 ways to improve your website user experience https://mopinion.com/7-ways-to-improve-website-user-experience/ https://mopinion.com/7-ways-to-improve-website-user-experience/#comments Thu, 31 Aug 2023 07:31:00 +0000 http://mopinion.com/?p=4865 Part of creating a high performing website is to constantly optimise your user experience. A key factor to succeeding in this is knowing why people leave your site. Buuut this part of the customer journey can be tricky to deduce from standard marketing analytics alone. So what can you do when Google Analytics fails you? […]

The post 7 ways to improve your website user experience appeared first on Mopinion.

]]> https://mopinion.com/7-ways-to-improve-website-user-experience/feed/ 2 A/B testing with Mopinion https://mopinion.com/a-b-testing-with-mopinion/ https://mopinion.com/a-b-testing-with-mopinion/#respond Fri, 17 Feb 2023 08:01:19 +0000 https://mopinion.com/?p=81542 CRO specialists and Growth Marketers put heavy emphasis on experimentation and A/B testing. A/B testing, or split testing, is a way to test two versions of content and compare their performance. The goal of an A/B test is often to see which version leads to more conversions and a higher CTR. Qualitative data often doesn’t […]

The post A/B testing with Mopinion appeared first on Mopinion.

]]> https://mopinion.com/a-b-testing-with-mopinion/feed/ 0 How travel companies benefit from customer feedback – Use cases & tips https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/ https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/#respond Tue, 10 Jan 2023 13:46:15 +0000 https://mopinion.com/?p=81984 People don’t easily settle when it comes to booking a vacation. After all, you work hard all year to go on a well deserved holiday. Whether someone is looking for an active vacation or just wants to lay next to the swimming pool, everyone wants their vacation time to be relaxed and not stressful. That’s […]

The post How travel companies benefit from customer feedback – Use cases & tips appeared first on Mopinion.

]]> https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/feed/ 0