trending Archives - Mopinion https://mopinion.com/tag/trending/ Customer Feedback Intelligence For Digital Enterprises Wed, 10 Sep 2025 14:10:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 Top 29 Best Customer Feedback Tools in 2025 https://mopinion.com/customer-feedback-tools/ https://mopinion.com/customer-feedback-tools/#respond Fri, 08 Aug 2025 07:30:24 +0000 https://mopinion.com/?p=10666 It’s all about the customer these days. According to Zendesk, 80% of consumers say they will leave a company if they have more than one disappointing customer experience. This proves that the moment you put the customer at the core of your business and focus on improving their experiences, you’re already one step closer to […]

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]]> https://mopinion.com/customer-feedback-tools/feed/ 0 How to collect website feedback https://mopinion.com/website-feedback/ https://mopinion.com/website-feedback/#respond Fri, 01 Aug 2025 07:00:14 +0000 https://mopinion.com/?p=87996 Collecting website feedback and developing a voice of the customer program has many benefits: From improving user experience and customer loyalty to boosting your conversion rate. However, there isn’t a clear-cut way to give your website visitors a voice the best approach isn’t one-size-fits-all. It all depends on your goals. Considering websites are often the […]

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]]> https://mopinion.com/website-feedback/feed/ 0 Top 15 Business Intelligence Tools in 2025: An Overview https://mopinion.com/business-intelligence-bi-tools-overview/ https://mopinion.com/business-intelligence-bi-tools-overview/#respond Tue, 29 Jul 2025 07:00:14 +0000 https://mopinion.com/?p=16348 Are you considering implementing a business intelligence tool? Then you’ll be happy to hear you have tons of different options on the market. Business intelligence tools (BI tools) are all about helping you understand trends and derive insights from your data so that you can make tactical and strategic business decisions. They also help you […]

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]]> https://mopinion.com/business-intelligence-bi-tools-overview/feed/ 0 7 Alternatives to GetFeedback CX and Digital https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/ https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/#respond Mon, 21 Jul 2025 07:51:05 +0000 https://mopinion.com/?p=86778 If you are here, you are probably looking for competitors or alternatives to GetFeedback. GetFeedback is a customer experience and survey platform that helps collect and analyse feedback from its customers. Sounds familiar, right?! Updated: August 2025 First things first: What does GetFeedback offer? Well, they have multiple products and services, like a CX platform […]

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]]> https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/feed/ 0 Customer Satisfaction Survey Questions & Tips https://mopinion.com/customer-satisfaction-survey/ https://mopinion.com/customer-satisfaction-survey/#respond Wed, 28 May 2025 07:30:43 +0000 https://mopinion.com/?p=86471 From fostering repeat business and generating positive word-of-mouth referrals to bolstering a company’s reputation in an increasingly competitive market, customer satisfaction (CSAT) is the driving force that propels businesses towards sustained growth and prosperity. After all, when customers feel genuinely satisfied, not only does this signal a job well done, but it also translates into […]

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]]> https://mopinion.com/customer-satisfaction-survey/feed/ 0 How Smartphonehoesjes.nl uses customer feedback to elevate the digital experience https://mopinion.com/smartphonehoesjes-nl-customer-feedback/ https://mopinion.com/smartphonehoesjes-nl-customer-feedback/#respond Wed, 09 Apr 2025 08:40:22 +0000 https://mopinion.com/?p=95398 Smartphonehoesjes.nl is your go-to destination for all mobile device accessories – from smartphones to laptops and e-readers. As specialists in their field, it’s important for Smartphonehoesjes.nl to deliver both an optimised website and the best service – something they achieve with the help of feedback. In this article, you’ll discover how collecting and analysing digital […]

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]]> https://mopinion.com/smartphonehoesjes-nl-customer-feedback/feed/ 0 From Gaps to Growth: Away’s Journey with Customer Insights https://mopinion.com/aways-journey-with-customer-insights/ https://mopinion.com/aways-journey-with-customer-insights/#respond Wed, 29 Jan 2025 07:27:23 +0000 https://mopinion.com/?p=90824 Designed for travellers by travellers – Away is an American luggage and travel accessories brand. Their mission? To transform travel and inspire people to get away more because they believe that the more everyone travels, the better we all become. This mission informs everything Away does – from the innovative products they offer to their […]

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]]> https://mopinion.com/aways-journey-with-customer-insights/feed/ 0 Deployment Versioning: Track changes, revert and test with ease https://mopinion.com/deployment-versioning/ https://mopinion.com/deployment-versioning/#respond Thu, 14 Nov 2024 08:52:45 +0000 https://mopinion.com/?p=94427 Has one of your colleagues ever accidentally modified the settings of how your feedback forms are published, causing them to stop working correctly? It happens, especially when multiple co-workers share access to the same setup. Enter Deployment Versioning – Troubleshooting made painless! This new Mopinion feature allows you to easily track any changes made to […]

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]]> https://mopinion.com/deployment-versioning/feed/ 0 How Luminor Group transforms corporate banking with user feedback https://mopinion.com/luminor-group-user-feedback/ https://mopinion.com/luminor-group-user-feedback/#respond Tue, 02 Jul 2024 07:04:01 +0000 https://mopinion.com/?p=92793 Luminor Group is the leading independent bank and the third-largest provider of financial services in the Baltic region. A key element of this success is their agile and forward-thinking business model; an approach that is clearly reflected in their digital banking platform Bridge. Bridge is a specialised application designed for Luminor’s corporate customers, offering real-time […]

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]]> https://mopinion.com/luminor-group-user-feedback/feed/ 0 Astore elevates customer satisfaction with user insights https://mopinion.com/astore-shop-customer-story/ https://mopinion.com/astore-shop-customer-story/#respond Thu, 27 Jun 2024 09:50:58 +0000 https://mopinion.com/?p=93074 Part of the Accor Group, Astore is a leading hospitality procurement organisation. With their shopping and reference center Astore Shop, they bring together nearly 3,500 suppliers to deliver any product or service a hotel or restaurant might need. With such vast operations, it’s only natural that they stay in touch with their customers. Something they […]

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