customer feedback

Posts

Customer feedback summarisation: Turning comments into insights

Customer feedback summarisation: Turning comments into insights

If you handle customer feedback regularly, we certainly don’t have to tell you about the importance of collecting both qualitative and...

Elin Jansson 07/04/2025

Customer Feedback: How to collect and analyse your data

Customer Feedback: How to collect and analyse your data

Are your customers getting value out of the online experience you’re offering? Are they satisfied with your products and services? And...

Erin Gilliam Haije

Erin Gilliam Haije 07/03/2025

51 impactful customer feedback questions for your business

51 impactful customer feedback questions for your business

Customer feedback can be vital to a company in many ways. With data-driven changes based on consumer input, you can improve everything from...

Elin Jansson 28/01/2025

How to Create a Customer Feedback Survey: Tips & Examples

How to Create a Customer Feedback Survey: Tips & Examples

Customer satisfaction is a driving force in sales. Research shows that a customer who is emotionally invested in your brand is three times...

Elin Jansson 20/01/2025

How to ask for feedback from customers

How to ask for feedback from customers

Collecting customer feedback has many advantages. Forbes lists meeting customer needs, building loyalty and reducing risks and costs as...

Elin Jansson 24/09/2024

Measure the Phygital Experience with customer feedback

Measure the Phygital Experience with customer feedback

Let’s get phygital, phygital… Many retailers nowadays operate both offline and online. In addition to physical stores, they opened...

Lynn Jonker 09/05/2023

How travel companies benefit from customer feedback – Use cases & tips

How travel companies benefit from customer feedback – Use cases & tips

People don’t easily settle when it comes to booking a vacation. After all, you work hard all year to go on a well deserved holiday....

Lynn Jonker 10/01/2023

How customer feedback helps travel and tourism prepare for peak season

How customer feedback helps travel and tourism prepare for peak season

In the travel and tourism industry everyone knows that you need to prepare for peak season. Whether you’re gearing up for the winter ski...

Erin Gilliam Haije

Erin Gilliam Haije 04/01/2023

Are you collecting customer feedback equally across all digital channels?

Are you collecting customer feedback equally across all digital channels?

In the words of the famous poet Charles Bukowski, “If you’re going to try, go all the way. Otherwise don’t even start.” Well...

Erin Gilliam Haije

Erin Gilliam Haije 24/10/2022

Automate your customer feedback like homeQgo (Part II)

Automate your customer feedback like homeQgo (Part II)

Integrating Mopinion with CRM, homeQgo streamlined feedback collection via emails and website, enhancing efficiency and customer journey...

Mi-choe Emanuelson

Mi-choe Emanuelson 23/08/2022

Check out these topics

Want to keep up to date?

Stay in the loop by signing up for our email newsletter. Be the first to receive company news and product updates directly to your inbox.

Don't worry, you can easily opt-out at any time.