Mi-choe Emanuelson https://mopinion.com/author/mi-choe-emanuelson/ Customer Feedback Intelligence For Digital Enterprises Thu, 18 Apr 2024 11:27:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 4 Common Methods Used to Ask for Email Feedback https://mopinion.com/how-to-ask-customer-feedback-email/ https://mopinion.com/how-to-ask-customer-feedback-email/#respond Wed, 17 Apr 2024 10:49:39 +0000 https://mopinion.com/?p=42776 How many emails do you throw away unopened? Or perhaps an even better question, how often do you scroll through an entire email without actually feeling engaged? This is oh-so-common in the world of email, and certainly presents a challenge for all email marketers out there. Thankfully, we’re here to tell you that there’s a […]

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]]> https://mopinion.com/how-to-ask-customer-feedback-email/feed/ 0 Continuous innovation thanks to a good product feedback loop https://mopinion.com/continuous-innovation-product-feedback-loop/ https://mopinion.com/continuous-innovation-product-feedback-loop/#respond Wed, 07 Feb 2024 03:17:38 +0000 https://mopinion.com/?p=44562 Product innovation is a great way of setting yourself apart from your competitors. Because not only are the needs of your customers everchanging, but also technologies and possibilities. But how do you stay informed regarding customer needs? And how will your company respond to these needs and translate those needs into an enhanced product? The […]

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]]> https://mopinion.com/continuous-innovation-product-feedback-loop/feed/ 0 Employee in the Spotlight: Louis Lombart https://mopinion.com/employee-in-the-spotlight-louis-lombart/ https://mopinion.com/employee-in-the-spotlight-louis-lombart/#respond Wed, 26 Oct 2022 04:53:19 +0000 https://mopinion.com/?p=80147 Meet Louis. Louis is our Account Expansion Specialist and this month’s Employee in the Spotlight. That means he’s either on the phone or reaching out to our prospects to show them the benefits of Mopinion’s feedback software. With years of experience in lead generation and sales, Louis wanted to take the next step in his […]

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]]> https://mopinion.com/employee-in-the-spotlight-louis-lombart/feed/ 0 Why every CX Specialist needs user feedback https://mopinion.com/why-every-cx-specialist-needs-user-feedback/ https://mopinion.com/why-every-cx-specialist-needs-user-feedback/#respond Thu, 20 Oct 2022 13:43:43 +0000 https://mopinion.com/?p=80068 The consumer has changed. Spending patterns have changed. Consumers are more critical than ever before, and that creates even more challenges for you as a CX Specialist. So how do you deal with this? How do you ensure that customers stay by your side and targets are met? Now is the time to excel with […]

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]]> https://mopinion.com/why-every-cx-specialist-needs-user-feedback/feed/ 0 Employee in the Spotlight: Cyriak Clarke https://mopinion.com/employee-in-the-spotlight-cyriak-clarke/ https://mopinion.com/employee-in-the-spotlight-cyriak-clarke/#respond Fri, 07 Oct 2022 14:01:15 +0000 https://another-domain.mopinion.com/?p=79476 Meet Cyriak. Cyriak joined the Mopinion Customer Support team just before the summer, and he’s already feeling at home here. And that’s saying a lot, considering he just moved to the Netherlands quite recently. When Cyriak is not answering questions from our customers or investigating issues, he loves to go out and discover new places. […]

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]]> https://mopinion.com/employee-in-the-spotlight-cyriak-clarke/feed/ 0 Automate your customer feedback like homeQgo (Part II) https://mopinion.com/automate-customer-feedback/ https://mopinion.com/automate-customer-feedback/#respond Tue, 23 Aug 2022 09:57:46 +0000 https://beta-site.mopinion.com/?p=78096 Integrating Mopinion with CRM, homeQgo streamlined feedback collection via emails and website, enhancing efficiency and customer journey understanding, thereby adapting their services to evolving market demands and customer preferences.

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]]> https://mopinion.com/automate-customer-feedback/feed/ 0 Employee in the Spotlight: Barend de Wit https://mopinion.com/employee-in-the-spotlight-barend-de-wit/ https://mopinion.com/employee-in-the-spotlight-barend-de-wit/#respond Thu, 18 Aug 2022 09:47:53 +0000 https://beta-site.mopinion.com/?p=78094 Meet Barend. Barend is one of the fittest men of Mopinion and one of our Customer Success Managers for the EMEA region. He feels at home at Mopinion and loves the flexibility Mopinion offers. Barend helps our customers by making sure they get the most out of their feedback. When he’s not at Mopinion, you […]

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]]> https://mopinion.com/employee-in-the-spotlight-barend-de-wit/feed/ 0 Employee in the Spotlight: Manuel Crovetto https://mopinion.com/employee-in-the-spotlight-manuel-crovetto/ https://mopinion.com/employee-in-the-spotlight-manuel-crovetto/#respond Thu, 23 Jun 2022 08:03:42 +0000 https://beta-site.mopinion.com/?p=78026 Meet Manuel. Manuel joined us in the beginning of this year, and he’s our Android Developer. Besides all the technical developer’s talk, Manuel can also passionately talk about his hobbies and other interests. When Manuel is not working on the Android SDK, he’s out exploring everything Holland has to offer. Let’s ask Manuel what the […]

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]]> https://mopinion.com/employee-in-the-spotlight-manuel-crovetto/feed/ 0 Employee in the Spotlight: Amélie Bouchenot https://mopinion.com/employee-in-the-spotlight-amelie-bouchenot/ https://mopinion.com/employee-in-the-spotlight-amelie-bouchenot/#respond Tue, 24 May 2022 12:38:12 +0000 https://mopinion.com/?p=50681 Meet Amélie. Amélie has been working at Mopinion for nearly six months now as our Customer Success Manager for the EMEA region. With a knack for languages (she speaks French, Dutch and English) and an appreciation for the ‘Mopinion spirit’, she’s a great asset to our team. When she’s not behind her desk helping out […]

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]]> https://mopinion.com/employee-in-the-spotlight-amelie-bouchenot/feed/ 0 homeQgo taps into the online customer journey with user feedback https://mopinion.com/homeqgo-user-feedback/ https://mopinion.com/homeqgo-user-feedback/#respond Wed, 16 Feb 2022 07:15:35 +0000 https://mopinion.com/?p=48923 Sustainability has – partly due to the climate agreement – been an increasingly popular item on the agenda of many homeowners. In fact, in the Netherlands alone, there are millions of homes that will need to be made more sustainable in the coming years. Many homeowners, however, are either not yet familiar with all of […]

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